Thank you for your purchase
Thank you for purchasing tickets to the Cambridge Shakespeare Festival. Any e-Tickets you have purchased will be sent to the email address you provided shortly. e-Tickets can be printed or shown on a smartphone for entry to the performance. Any season tickets you have purchased will be sent to you via post shortly to the address you provided during checkout.
Please ensure you check your junk/spam email folders. If you do not receive your e-Ticket or season tickets, or have any enquiries, please contact us on 07955 218824 or [email protected].
Important Notes
Concession tickets:
Please note, if you purchase a student concession ticket, you will need to bring proof of eligibility when you arrive at the venue. Student concessions only apply to those with proof of being in full-time education (for example, ISIC or Student Union cardholders) and those under 17 years of age. Other categories for concession tickets include OAP's (over 65), unemployed and disabled. Temporary 'student' cards issued for those attending summer courses are not accepted.
Seating policy:
There are about 200 chairs at each venue available on a first come, first served basis. There is also a picnic area immediately in front of the chairs for audience members to sit on the lawn, but this is strictly 'ground level', so you should not place any seating in this area. You are welcome to bring a rug or your own chairs, if you prefer. Please note: purchase of a ticket guarantees admission but does not guarantee a seat.
Wet-weather policy:
Performances will normally continue in the event of wet weather. If a performance is cancelled, then all tickets remain valid for any other performance in the Festival. Please see the homepage of the website for regular updates.
Refunds:
Refunds are only available if a performance is cancelled. There is no 'return' policy for refunds.